Returns & Exchanges
At Ted's Cameras, we want to ensure you have the perfect gear for your creative journey. If you are not completely satisfied with your electronics purchase, we offer a straightforward return and exchange process within 14 days of delivery.
Initiate Your Request
Log into your account portal or contact our support team to obtain a Return Merchandise Authorization (RMA) number and a prepaid shipping label.
Pack Your Gear
Carefully place the item in its original manufacturer packaging, including all manuals, lens caps, batteries, and cables to ensure a full refund.
Ship to Ted's
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technicians verify the condition and serial numbers of the returned electronics, your refund or exchange will be processed within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing